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NBFC Partners with ServiceNow to Strengthen Audit and Compliance

Writer's picture: Loretta DsouzaLoretta Dsouza

Poonawalla Fincorp Limited is embracing AI-powered solutions to improve its audit and governance processes. The company has teamed up with ServiceNow, a global leader in AI-driven business solutions, to integrate Generative AI into its operations. This move will streamline compliance, automate repetitive tasks, and enhance the accuracy of financial audits.




Arvind Kapil, CEO of Poonawalla Fincorp Limited, sees this as a necessary step toward modernization. He believes that AI will bring greater precision to audit processes, reduce human errors, and ensure compliance with regulatory standards. 


Why AI is Important in Audit and Compliance

Financial institutions generate and manage large amounts of data daily. Traditional auditing methods rely on manual checks, which can be time-consuming and prone to errors. Regulations are constantly evolving, making compliance even more complex. AI can help by automating risk analysis, detecting discrepancies, and improving decision-making.

Poonawalla Fincorp Limited collaboration with ServiceNow will strengthen internal audits and risk assessments. AI-powered solutions will scan financial data, identify irregularities, and provide real-time insights. This will allow the company to conduct audits with greater speed and accuracy.


How Generative AI is Changing Audits

Generative AI is an advanced form of AI that does more than just analyze data. It learns from patterns and generates new content based on the information it processes. In audits, this means AI can draft reports, highlight areas of concern, and suggest improvements in governance structures.


Poonawalla Fincorp is integrating AI-driven workflows to support its audit teams. These tools will assist auditors in identifying financial risks and discrepancies that might otherwise go unnoticed. The technology will also improve the reliability of audit reports, ensuring they are both accurate and transparent.

Additionally, AI-powered compliance checks will help maintain governance policies. Automated processes will reduce the risk of human errors, ensuring that the company meets regulatory requirements efficiently.


The Role of Automation in Governance

Ensuring compliance is one of the biggest challenges for financial institutions. Regulations are frequently updated, requiring constant monitoring to stay compliant. AI-powered automation makes this easier by handling routine compliance checks.

By using ServiceNow’s AI solutions, Poonawalla Fincorp will be able to automate compliance tracking. AI will review documents, flag potential risks, and send alerts when irregularities are detected. This will reduce manual workload while improving overall response times.

Automation will also free up auditors to focus on more complex financial issues rather than routine verification tasks. With AI handling repetitive processes, human auditors can spend more time on strategic governance matters.

Building Trust Through AI-Powered Auditing

Trust is a critical factor in the financial industry. Investors, clients, and regulators expect financial institutions to maintain transparency and accountability. A strong audit and governance system is key to earning and maintaining this trust.

Poonawalla Fincorp’s use of AI-driven solutions will ensure that audits are detailed, objective, and error-free. AI will provide real-time monitoring, allowing the company to detect risks before they escalate.

CEO Arvind Kapil emphasizes that AI is not replacing human auditors but enhancing their capabilities. “AI is a tool that supports our teams. It helps us improve audit efficiency while ensuring better governance,” he explained. The goal is to make audits more reliable while maintaining transparency in financial operations.

The Future of AI in Financial Oversight

AI is reshaping financial governance. As AI technology evolves, auditing and compliance will become even more precise and efficient. Companies will have access to predictive risk analysis, automated reporting, and improved decision-making.

Poonawalla Fincorp is one of the early adopters of AI in governance. By working with ServiceNow, the company is setting a new benchmark for financial institutions looking to modernize audit practices. As more companies integrate AI, the financial sector will see a shift toward more automated and reliable governance models.

Additionally, AI-powered audits will lead to cost savings. By reducing manual intervention, companies can allocate their resources more effectively. This will not only improve compliance but also make financial operations more efficient.

Conclusion

Poonawalla Fincorp’s decision to partner with ServiceNow signals a major transformation in audit and governance. AI-driven solutions will improve compliance, streamline auditing processes, and strengthen risk management.


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